As soon as at Rocky Boston’s studio, Kewana Jones Harvey discovered her daughter’s gown in items, and she or he stated different dad and mom have been there too.
HOUSTON — Upset dad and mom reached out to KHOU 11 Information pleading for assist after they purchased customized promenade clothes for his or her daughters and by no means bought what they paid for.
KHOU 11 Reporter Amanda Henderson began speaking to the households per week in the past, and since then, some have gotten refunds.
One of many moms, Kewana Jones Harvey, stated this isn’t simply in regards to the cash; she desires an apology and an evidence on what occurred.
Promenade is an evening Kiya Harvey had appeared ahead to for years.
“We have been speaking about going to promenade, yeah, what grade have been you in? seventh grade,” Kiya’s mom.
Jones Harvey stated they ready every part to be excellent till the day of the promenade spiraled out of their management.
“It was like a lot we put into that individual day to verify every part was excellent for her,” Harvey stated.
The mother-daughter duo stated they booked Kiya’s promenade gown to be made by an area designer, Rocky Boston, in August 2024. The duo stated that they had gone to fittings and have been instructed the gown could be prepared amid some tailoring fixes. The whole lot was going as deliberate till promenade evening.
“We get to five o’clock, all people goes in panic mode as a result of [Rocky Boston] stated she’s gonna be right here by 5. Communication has utterly stopped,” Jones Harvey stated.
“I am begging her like please like if even for those who’re not bringing a gown at the least textual content and say one thing,” Harvey stated.
“Come 7 o’clock, I acquired a name from her mother. ‘Oh, I’m returning a name from Rocky. That is Rocky’s mother. Rocky appears to have dropped the ball,’” Jones Harvey stated.
Racing to Rocky Boston’s studio, Kewana discovered her daughter’s gown in items and she or he stated different dad and mom have been there too.
“One of many dad and mom needed to say, ‘Is that your gown over there? I used to be like, no. [I picked] up the material, that is my gown, it wasn’t even a gown anymore, it was simply materials,” Jones Harvey stated.
Jones Harvey stated that they had paid round $2,500 for the gown and round a further $8,000 for each promenade evening element.
“We saved cash up for two years to make it possible for every part went in response to plan,” Jones Harvey stated.
As a result of they discovered so late in regards to the state of the gown, Harvey missed her senior promenade.
“I used to be like greater than heartbroken,” Harvey stated.
Jones Harvey stated they did obtain a refund final week, however had but to listen to from Rocky Boston since every part occurred.
The closest they’ve come to that’s through a now-deleted Instagram publish Jones Harvey screenshotted. The publish was from Rocky Boston’s account and stated partly that she “would by no means deliberately damage anybody’s particular second.”
“As a substitute of you texting us personally or speaking to us personally, you went and made a publish on Instagram,” Harvey stated.
After talking with the duo, Henderson known as Rocky Boston.
She stated she wished to talk together with her authorized workforce and after three days of not listening to again, Henderson glided by her store on Tuesday earlier than the story aired and located it locked.
Hours later, Henderson bought a textual content response from the designer that stated, “I don’t have an announcement at the moment.”
Henderson additionally went to Leah Napoliello with the Higher Enterprise Bureau of Larger Houston and South Texas. She defined find out how to defend your self and your cash everytime you make an enormous buy.
“Top-of-the-line issues you are able to do is to not pay the complete quantity up entrance. We advocate not more than half after which solely pay the complete quantity as soon as the entire gown is accomplished,” Napoliello stated.
KHOU 11 Information did communicate with different households who stated they too didn’t obtain their gown as promised. Nearly all of the households we spoke with off-camera stated they’ve gotten a refund or have been promised one. However Jones Harvey stated she desires to additionally recoup a number of the $8,000 she misplaced out on different promenade bills.
Napoliello stated Rocky Boston shouldn’t be accredited with them and stated having every part in writing is essential. Jones Harvey stated she has every part in writing through a bunch chat, however wished to talk out to alert different households about their expertise. Napoliello stated having a contract can also be a good suggestion.
We spoke with a lot of different households off-camera who stated additionally they confronted related points. A minimum of one different household we talked with off-camera can also be contemplating authorized motion.
