Residents in Independence Heights neighborhood pissed off with metropolis’s response to 311 requests

HOUSTON, Texas (KTRK) — Lately, in the event you took a stroll round this a part of Independence Heights, only a lengthy this stretch of Yale Avenue close to Weatherly Method, there’s an opportunity you will have observed all types of things illegally tossed – from grocery carts and tires within the water to mess scattered alongside the sidewalk.

In accordance with town’s stable waste administration division, a lot of the issue stems from a homeless encampment that must be cleared.

David, who lives close by, initially reported the difficulty to 311 in Might.

“I need Houston to work. When one thing is incorrect in our neighborhoods and it wants consideration, it should not be swept beneath the rug and mentioned that it is accomplished and it isn’t,” David mentioned.

We checked for ourselves. A message despatched to him says the service was accomplished, however once we went on the market on Thursday, there was nonetheless plenty of work to be finished.

“This can be a battle for town of Houston. You realize, I am not nervous about myself. You realize, I am nervous how the neighborhood appears to be like for everybody,” David mentioned.

In truth, he put in a request for service a number of occasions since Might, so ABC13 requested Houston Metropolis Councilmember Mario Castillo, who represents this district, why the job wasn’t taken care of, despite the fact that David acquired notification, that it was.

“311, it does not do a superb job of speaking a full image to our residents. In sure circumstances, we’ve circumstances reported they usually’re coming again as accomplished, and people circumstances contain non-city of Houston land. 311 brokers decided town does not personal that land, we’re not going to wash it up. And it is closed,” Castillo mentioned.

As soon as he was notified himself of the unlawful dumping, he contacted the right division. It seems this property is a part of the county, not town.

“We reached out to flood management, and we came upon they had been those who owned the land the place this dumping was going down, they usually went out and picked up in a well timed method,” Castillo mentioned.

David mentioned this was simply certainly one of many circumstances marked full. He mentioned the identical occurred to this different one simply down the road on Yale and Martin, which is metropolis owned.

“They may not have gotten to it but, but it surely was marked as full as a result of it was routed to the correct division, and that is also a complicated part to this,” Castillo mentioned.

Castillo says as town works to resolve issues with unlawful dumping, Houstonians will want higher communication from them.

“That’s a part of the frustration. You are getting an electronic mail saying your request is marked as full, and you then’re nonetheless seeing the trash there,” Castillo mentioned.

“Let’s make it work. If our neighborhoods need assistance, assist us,” David mentioned.

For updates, observe Mo Haider on Fb, X and Instagram.