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Wednesday, July 16, 2025

When each telephone alert sounds the identical, Texans might miss the one which issues – Houston Public Media


Patricia Lim/KUT Information

A person surveys tree particles at Louise Hays Park in Kerrville on July 6 after heavy rain prompted flooding alongside the Guadalupe River.

In a state the place hurricanes, tornadoes and flash floods are a continuing menace, the shrill tone of an emergency alert is meant to chop by way of the noise. However for a lot of Texans, these pressing warnings now compete with numerous different pings and buzzes from their telephones — and too usually get ignored, specialists say.

In response to Jeannette Sutton, a professor on the College at Albany who researches disaster communication and emergency warnings, the rising variety of notifications competing for folks’s consideration is weakening the influence of life-saving alerts.

There are Nationwide Climate Service alerts for extreme storms like floods or tornadoes. Blue Alerts, which notify the general public when an officer has been damage or killed and authorities are trying to find an individual of curiosity, and lacking baby notifications referred to as Amber Alerts.

“It’s an actual drawback that we haven’t fairly sorted out, particularly as so many alternative sorts of warnings come by way of the identical channel,” Sutton stated. “You get warnings for a Blue Alert by way of the identical channel as a twister alert, as a flash flood message, as an Amber Alert.”

Most Kerr County residents had been most likely asleep when a wall of water tore down the Guadalupe River early July 4.

Alice Claiborne, who was celebrating the vacation with household alongside the river, instructed the Houston Chronicle her telephone went off simply after 1 a.m. She rapidly went again to sleep, considering the sudden noise got here from an Amber Alert — which sounds the identical as different warnings. It wasn’t till hours later, after extra alerts arrived, that she realized the river had surged.

“After we obtain alerts, it’s inside this a lot broader milieu of alerts and notifications that we get on our cell telephones constantly all day lengthy,” Sutton stated. “We’ve to determine each single time we get that message whether or not or not it’s significant.”

Timing is just a part of the problem. Many individuals merely do not know what the alerts really imply, or what they’re purported to do with them. A 2018 Nationwide Climate Service survey discovered that public understanding of widespread climate warnings was low and inconsistent.

For almost half of the warning phrases examined, from winter storm warnings to flash flood emergencies, solely about half the folks surveyed knew precisely what the alert meant and what motion to take. Some phrases, together with extra specialised ones like flood advisories, had been accurately understood by fewer than 30% of individuals.

Sutton stated a few of this confusion may very well be decreased if extra folks signed up for his or her area people’s alert techniques like CodeRED, Kerr County’s opt-in alert system, which may ship messages by cellphone, landline or e mail — hopefully making them stand out from on a regular basis telephone notifications. However in keeping with FEMA’s 2024 Nationwide Family Survey, solely 32% of People stated they signed up for native alerts final yr, although Sutton notes that quantity can differ broadly by neighborhood.

State lawmakers are additionally going through calls to strengthen emergency communications; they’re reconvening July 21 for a particular legislative session. Lt. Gov. Dan Patrick has already proposed putting in warning sirens alongside the Guadalupe River.

“It’s doable that that might’ve saved a few of these lives,” Patrick stated on Fox Information final week, including that he hopes to have sirens in place by subsequent summer season.

However Sutton warns that fixing how alerts are delivered and acquired is about extra than simply new know-how — it requires a cultural shift.

“[Residents] do want to pay attention to the warning techniques which are of their neighborhood,” Sutton stated. “They want to enroll in warning techniques, and they should hold their wi-fi emergency alerts opted in.”

Texans can examine their telephone settings to make certain emergency alerts are turned on. Most smartphones have this beneath “Notifications” — search for “Emergency” or “Authorities Alerts” and ensure emergency and public security warnings are enabled.

Folks can even join area people alert techniques, like CodeRED, which serves greater than 10,000 communities all through the U.S. In areas with poor cell service, backup choices like climate radios might help folks keep knowledgeable.

“There will probably be a time when the message really is significant to you,” Sutton stated.

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